在情绪管理的艺术中，培养高瞻远瞩的心态至关重要。它如同灯塔，指引我们在波涛汹涌的生活海洋中，稳稳驶向内心的宁静港湾。

In the art of emotional management, cultivating a visionary mindset is crucial. It acts like a lighthouse, guiding us to navigate through the turbulent seas of life and steadily steer towards the tranquil harbor of our inner peace.

1. 在组织内部，鲁莽冲动型人格的员工是比较让管理者头疼的。他们不能容忍受命于人，总是喜欢顶撞管理者。当然，有的时候，这种顶撞只是提建议的另一种表现方式而已，但更多的时候，他们的顶撞却完全只是自己情绪的无理直泄。因此，很多企业中的“刺儿头”，都是属于鲁莽冲动型人格的人。所以说，这种类型人格的人更应该自己创业，建立起自己的王国，而不是做一名普通的员工。

1. Within an organization, employees with impulsive and aggressive personalities are often a headache for managers. They cannot tolerate being commanded and always like to confront managers. Of course, sometimes this confrontation is just another way of making suggestions, but more often, their confrontation is a completely irrational outburst of their emotions. Therefore, many "troublesome" employees in various companies are those with impulsive and aggressive personalities. Thus, it is said that people with this type of personality should be more inclined to start their own businesses and build their own kingdoms rather than being ordinary employees.

2. 一般情况下，管理者在批评他们的过错时，要用听起来简单明了、浅显易懂，可实际上含意深刻、耐人寻味的语言，使出现过错的员工经过思考，从中得到批评的信息，并很快地醒悟，接受批评，改正过错，吸取教训，不断前进。

2. Generally speaking, when managers criticize their subordinates' mistakes, they should use simple, clear, and easy-to-understand language that, on the surface, seems straightforward but actually contains profound and thought-provoking meanings. This allows the employees who have made mistakes to think about the criticism, extract the information contained within it, quickly realize their mistakes, accept the criticism, correct their errors, learn from them, and continue to move forward.

3. 管理者是在体系内运作，力求正确地做事；领导者则是规划体系，做正确的事。管理者注重速度和效率，领导者关注方向和效果；管理者关心“如何快速爬上梯子”，领导者确保“梯子是否靠对了墙”。

3. Managers operate within the system, striving to do things correctly; leaders, on the other hand, plan the system and ensure that the right things are done. Managers focus on speed and efficiency, while leaders pay attention to direction and effectiveness; managers are concerned with "how to climb up the ladder quickly," whereas leaders ensure "that the ladder is leaning against the right wall."

4. 而且，这样不但可以增强他们的自信心，也能打造管理者能容人的领导露象。

4. Moreover, this not only enhances their self-confidence but also helps to build a leadership image where managers can tolerate others.

5. 管理者要以身作则，这是在员工面前提高自己领导形象的一种很好的方法。当享乐型的自私自利的员工对任务推三阻四时，你站出来勇敢地接下任务，然后动情地说、“作为领导，我有责任更有义务向同事伸出援助之手，但是，我希望我不是最后一个。”

5. Managers should lead by example, which is a great way to enhance their leadership image in front of employees. When hedonistic, selfish employees are reluctant to take on tasks, you should step forward bravely, take on the task, and then passionately say, "As a leader, I have the responsibility and duty to extend a helping hand to my colleagues, but I hope I am not the last one."

6. 孟尝君的亲信非常气愤，建议辞退冯谖。而孟尝君不仅满足了冯谖的要求，让他食有鱼，出有车，而且派给他到薛地收租的重要任务。

6. The loyalists of Lord Mengchang were very angry and suggested dismissing Feng Xuan. However, Lord Mengchang not only met Feng Xuan's demands, allowing him to have fish to eat and a carriage to ride, but also assigned him the important task of collecting rents in the Xue area.

7. 生活中遇到恶心的人或事，不要纠缠。因为你越纠缠，事情越糟，心情越糟，不值得。转身离开，云淡风轻，一切都会如烟散去。

7. When you encounter unpleasant people or things in life, don't linger. The more you linger, the worse the situation and your mood will become, which is not worth it. Turn around and leave, and everything will fade away as if it were smoke.

8. 格局大的人，心有山海，静而不争。不争，而天下莫能与之争。

8. A person of great stature has a heart brimming with mountains and seas, serene and uncontentious. Being uncontentious, no one in the world can compete with them.

9. 管理者可以给他们一些简单的工作，然后要求他展现应有的水准。因为夸夸其谈型人格的员工的语言能力通常不错，反而会说到做不到。因此行动对他来说才是最重要的。管理者要让他们学会长时间累积自己的贡献，不要用短视的态度去看工作，成绩是要努力去做而且耐心等待得到的。

9. Managers can give them some simple tasks and then require them to demonstrate the required level of performance. Since employees with a talkative personality often have good language skills, they tend to talk more than they can deliver. Therefore, action is the most important for them. Managers should teach them to accumulate their contributions over a long period of time, not to view their work with a short-sighted attitude, and to understand that achievements require effort and patience to achieve.

10. 作为管理者，必然会碰到各种各样的问题员工，然而，面对争强好胜型的问题员工时一定不要动怒，要保持心平气和。

10. As a manager, you will inevitably encounter various types of problematic employees. However, when faced with competitive and ambitious problematic employees, one should never lose one's temper and always maintain a calm and composed demeanor.

11. 司马懿拊掌而笑，认定司马昭必能统一三国，创建大业。

11. Sima Yi clapped his hands and laughed, believing that Sima Zhao was bound to unite the Three Kingdoms and establish a great cause.

12. 那么，管理者应该怎样做才能让那些夸夸其谈型的问题员工变成优秀员工呢？

12. Then, how should managers act to transform those verbose problem employees into outstanding ones?

13. 管理者要让他们明白你现在让他做的工作是为了培养他，你从来没有刻意地压抑过他，不能把失败的原因归咎于环境，而要时刻自省，适时向别人请教。管理者还要让他看清楚自己能力的不足和心态的缺失。

13. Managers need to make it clear that the work you are asking them to do now is for their development, you have never deliberately suppressed them, and you cannot attribute the cause of failure to the environment. Instead, you should constantly introspect and seek advice from others at the right time. Managers should also help them see their own shortcomings in abilities and deficiencies in mindset.

14. 争强好胜型员工都非常好面子，所以面子问题是他们的大问题。在任何时候，你都要考虑他们的面子，不要让他们觉得自己丢了面子。

14. Competitive and ambitious employees are very concerned about their pride, so issues of face are a big problem for them. At any time, you should consider their pride and make sure they do not feel that they have lost face.

15. 不要有先入为主的想法，认为这样的员工很难相处

15. Do not have preconceived notions that such employees are difficult to deal with.

16. 享乐型的自私自利的人对生活抱着极乐观的态度。在他们看来，生命的颜色是丰富多彩的，世界就是一个大游乐场，活着就应该追求快乐，享受生活。因此，他们追赶潮流，搜寻各种新鲜的事物，寻求新的可能性和观点。

16. Hedonistic egotists hold an extremely optimistic attitude towards life. In their view, the colors of life are rich and varied, the world is a giant amusement park, and the pursuit of happiness and enjoyment of life should be the goal. Therefore, they chase trends, seek out all kinds of new things, and seek new possibilities and perspectives.

17. 司马师答：笼络我魏国士族之心，包容各类人才，凝心聚力，锐意进取。

17. Sima Shi replied: Win the hearts of the Wuyue gentry, embrace all sorts of talents, unite hearts and efforts, and strive for progress.

18. 管理者可以在适当的时候，创造一个特别的环境，让那些平常懒于帮助别人的人感受一下缺少别人帮助的滋味。让他们充分体会一下一个渴望他人帮助者的心情。当他们对帮助的渴望达到最高潮时，再让团队去帮助他，让他尝到受人帮助的美妙。这种方法在许多自私自利的人身上试验过，屡试不爽。

18. Managers can create a special environment at the appropriate time, allowing those who are usually lazy to help others to experience the taste of lacking help. Let them fully understand the feelings of someone who is eager for help. When their desire for help reaches its peak, then let the team offer assistance to them, allowing them to taste the wonderfulness of being helped. This method has been tested on many selfish individuals and has never failed.

19. 一日，杨绛不在家，赵翔凤过来请她的女儿钱媛帮忙洗衣服，钱媛拒绝了这个要求。

19. One day, when Yang Jiang was not at home, Zhao Xiangfeng came over to ask her daughter Qian Yuan for help in washing clothes, but Qian Yuan refused this request.

20. 司马昭答：笼络包括敌国蜀，吴在内的天下人心，遵循天道，统一四海。

20. Sima Zhao replied: To win the hearts of people in the world, including the enemy states of Shu and Wu, follow the Tao of heaven, and unite the four seas.

21. 鲁莽冲动型人格的人果断而有力量。他们总是喜欢表现自己刚强的一面，视各种阻力于无物，即使面对困境，他们也能够做出有力的决定，并把严重的问题当做是对自己的挑战，将克服当中的困难视为挑战自我的乐趣。鲁莽冲动类型人格的人的外在表现自信心十足，行动力强，精力充沛，敢作敢为，勇于承担责任。

21. People with a rash and impulsive personality are decisive and strong. They always like to show their strong side, treating all kinds of obstacles as nothing, and even when faced with difficulties, they can make strong decisions, viewing serious problems as challenges to themselves, and considering overcoming the difficulties as the joy of challenging themselves. People with a rash and impulsive personality tend to be outwardly confident, have strong initiative, are energetic, dare to take action, and are willing to take responsibility.

22. 三国时，司马懿的两个儿子司马师，司马昭脾气暴躁，不能容人。

22. During the Three Kingdoms period, Sima Yi's two sons, Sima Shi and Sima Zhao, were both hot-tempered and could not tolerate others.

23. 一般情况下，享乐型的自私自利的人喜欢自由。然而，在相当多的企业里，官僚作风不利于组织内的员工进行沟通，过于严格的规章制度经常会打击员工的积极性，而传统的管理思想经常会限制员工自由地支配自己的工作。

23. Generally speaking, hedonistic individuals with selfishness prefer freedom. However, in many enterprises, bureaucracy hinders communication among employees within the organization, overly strict rules and regulations often dampen employees' enthusiasm, and traditional management ideas often restrict employees' freedom to manage their own work.

24. 因此，作为一个聪明的管理者，你千万不要做这种吃力不讨好的傻事。平时，只要与他们与他们保持一定的工作上的接触就可以了。假如你与他们发生沟通上的障碍，你也可以找一些较容易与他们接触的人，与这些难以向人敞开自己心扉的性格孤僻型员工多交流，但是，你千万不要去打扰他们。除非他们真正遇到了自己不能解决的困难，否则你不要过分显露你的热情。

24. Therefore, as a wise manager, never do such a foolish thing that requires a lot of effort but gets no appreciation. In everyday life, just maintain a certain level of professional contact with them. If you encounter communication barriers with them, you can also find some people who are easier to get in touch with, and have more communication with these reclusive employees who are reluctant to open up their hearts. However, never disturb them. Unless they truly face difficulties that they cannot solve on their own, do not over-express your enthusiasm.

25. 格局大者眼界高，天宽地阔。格局小者眼界窄，彼此消耗。

25. Those with a grand vision have a broad perspective, as vast as the sky and the earth. Those with a narrow vision have a limited perspective, constantly wasting energy on each other.

26. 杨绛对她非常照顾。她工作繁忙，杨绛给她带孩子。她不善做家务，杨绛帮她生炉子。

26. Yang Jiang took very good care of her. She was busy with work, so Yang Jiang helped her take care of the children. She was not good at doing housework, so Yang Jiang helped her light the stove.

27. 格局大的人，不会因为眼前的得失斤斤计较，也不会因为看不惯的事情而耿耿于怀。

27. A person of great character does not nitpick over gains and losses at the moment, nor does he or she harbor grudges over things that he or she cannot stand.

28. 后来孟尝君落难，薛地百姓容留并保护了他。

28. Later, when Lord Mengchang fell into misfortune, the people of Xue territory sheltered and protected him.

29. 千里马志在千里，不会因为别人的一个冷眼，而分神懈怠。大鹏鸟翱翔九天，不会因为燕雀的一番嘲笑，就反唇相讥。

29. The thoroughbred horse aims for a thousand miles, and will not be distracted or become lazy due to a cold look from others. The great鹏 bird soars through the nine heavens, and will not retaliate with sarcastic words because of the mocking from the sparrow.

30. 杨绛曾有一个叫赵翔凤的邻居，性格彪悍，刁顽泼辣。

30. Yang Jiang once had a neighbor named Zhao Xiangfeng, who was bold, cunning, and fiery.

31. 冯谖寂寂无名，泯然众人，没有明显的耀眼之处。可他不安现状，屡次提出待遇要求。

31. Feng Xuan was默默无闻， blending into the crowd with no obvious dazzling qualities. However, he was restless with the status quo and repeatedly made demands for better compensation.

32. 宰相肚里能撑船，将军额上能跑马。容得下人，才能做大事。容得下事，才能活得从容自如。

32. A prime minister's stomach can hold a boat, and a general's forehead can run a horse. One must be able to tolerate others to accomplish great things. One must be able to tolerate situations to live with ease and comfort.

33. 努力提升格局，我们就不会被情绪控制，就能真正成为生命的主导者。

33. By striving to elevate our perspective, we will not be controlled by our emotions, and we will truly become the master of our life.

34. 当消极被动型人格的员工以为自己身处不利境地时，管理者要根据自己的判断，清楚地告诉他们你的看法。如果管理者认为他们的工作情况进展的非常顺利，就该让他们知道自己干得不错。否则，管理者也要直接地告诉他们、“你是错的。”另一方面，假如他们所处的不利境地是有情可原的，管理者也要给他们指出来，并尽自己所能地辨别问题，对这些问题作详细、具体的利弊两方面的分析。总而言之，管理者必须引导被动消极者做出更好的情感反应，而不是他们的本能反应，用乐观的方法来消除它们的悲观情绪。

34. When employees with a passive-aggressive personality believe they are in a disadvantageous situation, managers should clearly express their views based on their own judgment. If managers think their work progress is going very well, they should let them know that they are doing a good job. Otherwise, managers should also directly tell them, "You are wrong." On the other hand, if their disadvantageous situation is excusable, managers should also point it out and, to the best of their ability, identify the problems, conducting a detailed and specific analysis of the pros and cons on both sides. In summary, managers must guide passive-aggressive individuals to have better emotional responses rather than their instinctive reactions, using an optimistic approach to eliminate their pessimism.

35. 司马懿谆谆教诲：古来成大事者，在于容人。我司马家要吞吐八荒，统一天下，关键在一个容字。

35. Sima Yi earnestly instructed: Throughout history, those who have achieved great things are those who can tolerate others. Our Sima family aims to embrace the vastness of the universe and unify the world, the key lies in the word 'tolerance'.

36. 一个人喂大格局，才能真正驾驭情绪，做情绪的主人。而不是被情绪反制，让人生之路越走越窄。

36. Only by nurturing a grand vision can one truly master one's emotions and become the master of them. Instead of being controlled by emotions, this approach ensures that life's path does not become increasingly narrow.

37. 性格孤僻型员工很重视别人，尤其是管理者对自己的评价。作为管理者，如果能够给他们以正面的肯定，一定能够鼓励他们应对困难的勇气。

37. Employees with an introverted personality attach great importance to others' opinions, especially to the evaluations of managers about themselves. As a manager, if you can give them positive affirmation, you are sure to encourage their courage to face difficulties.

38. 享乐型的自私自利的人的第二个缺点是对公司规则与工作进度的轻视和不尊重。这种特性使他们永远不会在别人预期的地点、时间里出现，这往往会影响公司整体的运作。就算他们有许多合理的理由来解释他们的缺席，但仍无法挽回已经发生的一切事情。

38. The second flaw of the hedonistic selfish individual is their disregard and disrespect for company rules and work progress. This characteristic ensures that they will never be present at the expected location and time, which often affects the overall operation of the company. Even if they have many reasonable excuses to explain their absence, they cannot undo what has already happened.

39. 格局大的人，心思广阔，气量恢宏，不会因为鸡毛蒜皮的小事，牵动自己的情绪。

39. A person of great stature has a broad mind, a generous spirit, and will not allow trivial matters to disturb their emotions.

40. 性格孤僻型员工多属于自我型人格，他们对个人的内在思想世界很留恋，因此，他们容易走神。他们有着丰富的内心世界，对人非常敏感，他们能够清楚地识别虚伪与真诚，因此只要你真诚地与他们相处，他们就不会拒人于千里之外。

40. Employees with an introverted personality tend to belong to the self-type, as they are very attached to their personal inner thought world, which often leads them to become easily distracted. They possess a rich inner world and are highly sensitive to people. They can clearly discern between insincerity and sincerity, so as long as you treat them with sincerity, they will not keep others at a distance.

41. 在一般情况下，员工只有在怀才不遇时才会争强好胜。假如确实是这样的话，管理者就要为他们创造实现自我的条件，分析他们的具体才能，并依次给他们分配一些重要的任务，使他们感觉到一点点的压力。

41. In general, employees tend to be competitive only when they feel underutilized. If this is indeed the case, managers should create conditions for them to realize their self-worth, analyze their specific talents, and assign them important tasks in turn, so that they can feel a bit of pressure.

42. 和其他类型的人一样，享乐型的自私自利的人同样也有他们的缺点。由于他们总是为自己设太多的目标，却因能力所限而失败，甚至造成心中的沮丧及自暴自弃等负面的感受，这是他们的第一个缺点。

42. Like people of other types, hedonistic self-centered individuals also have their flaws. Due to their tendency to set too many goals for themselves, which they often fail to achieve due to limitations in their abilities, this can even lead to negative feelings such as despondency and self-abandonment. This is their first flaw.

43. 因此，美国的杂志《顶尖企业》曾声称每个员工都是自主的，应该将他们的职业看成是独立的，而每个员工都是独一无二的。

43. Therefore, the American magazine "Top Companies" once claimed that each employee is autonomous and their careers should be seen as independent, with each employee being unique.

44. 鲁莽冲动型的员工有闯劲儿，有竞争意识。然而，仅仅有热情还是不够的。因此，管理者要在实际工作中培养他们的务实精神。

44. Impulsive and bold employees are energetic and competitive. However, having passion alone is not enough. Therefore, managers need to cultivate their practical spirit in their actual work.

45. 总之，当鲁莽冲动型的问题员工经历了生活的磨炼之后，相信他们的性格也会变得不那么尖锐，能够接纳一些与他们生活方式相反的情形，并能够从中领悟到一些处世之道，帮助他们尊重别人的意见，赞扬生活里的点点滴滴，而不再是控制一切。

45. In summary, after going through the trials of life, I believe that impulsive problem employees will also become less sharp in character, able to accept some situations that go against their lifestyle, and to learn some ways of dealing with life from them. This will help them respect others' opinions, appreciate the small joys of life, and no longer try to control everything.

46. 管理者可以在奖金中设立一些额外的补助，用于鼓励那些乐于帮助别人的员工；你要在各种各样的会议上表扬他们的助人行为；你要为助人为乐者的助人行为提供种种便利条件，在他们为了帮助别人解决问题而忙的焦头烂额时，留下来陪他们一起处理工作。

46. Managers may establish some additional subsidies in the bonus to encourage employees who are willing to help others; you should praise their helpful behavior at various meetings; you should provide various conveniences for the helpers who take pleasure in helping others, and stay with them to handle the work together when they are busy and overwhelmed in trying to solve others' problems.

47. 夸夸其谈型人格的员工对思想世界的迷恋很容易给他的人格带来缺憾，那就是夸大妄想，只想不做，与现实脱节。他们往往知道为什么要这样做，也知道为什么不能那样做，可是如何动手去做，具体步骤如何等务实型问题就不是他们要研究的范围了。他们虽然有丰富的理论知识，但往往缺乏基本技能。

47. Employees with a pontificating personality tend to have flaws in their character due to their obsession with the world of ideas, which manifests as grandiose delusions, preferring to talk rather than act, and being disconnected from reality. They often know why they should do something and why they should not, but practical issues such as how to proceed and the specific steps to take are not within their scope of study. Although they possess a wealth of theoretical knowledge, they often lack basic skills.

48. 管理者在自信的同时还要有敢于承认自己不足的勇气，并在必要的时候予以改正和学习，这样就会使这些争强好胜型的员工找不到针对你的理由。

48. Managers should have the courage, in addition to confidence, to admit their shortcomings and make corrections and learn when necessary. This will make it difficult for these ambitious and competitive employees to find reasons to target you.