1. 2，做事主动。在过程中不能出现任务相互推诿的现象。要积极主动去做自己应该去做的事情，但有一点，不要太热心总是在同一件事情上填补别人的空缺，暂时补一下没问题，应该做的是向BOSS反映，这是他管理上的问题。不然会吃力不讨好。在其位，谋其政。只有这样分工才会明确，管理体制才会更加完善，人人受益。

1. 2, be proactive in your work. There should be no phenomenon of shirking tasks among team members. You should take the initiative to do what you are supposed to do, but there is one thing: don't be too eager to fill in others' gaps in the same matter. It's fine to do a temporary fill-in, but the proper action is to report to the boss, as this is a management issue on his part. Otherwise, you might work hard but not be appreciated. When in a position, take on the responsibilities of that position. Only in this way will the division of labor be clear, and the management system will be more完善. Everyone will benefit from it.

2. 在日式酒吧里工作了一段时间，现在静下来好好想想自己工作中存在的不足，并简单总结一下在以后的工作之中应该注意的事情。

2. Having worked in a Japanese-style bar for some time, I am now taking a moment to reflect on the shortcomings in my work and to briefly summarize the matters I should pay attention to in my future work.

3. 能够善于把客人的这种潜在需求一眼看透，是服务员最值得肯定的服务本领。这就需要服务员具有敏锐的观察能力，并把这种潜在的需求变为及时的实在服务。而这种服务的提供是所有服务中最有价值的部分。第一种服务是被动性的，后两种服务则是主动性的，而潜在服务的提供更强调服务员的主动性。观察能力的实质就在于善于想客人之所想，在客人开口言明之前将服务及时、妥帖地送到。

3. The ability to quickly perceive a guest's potential needs is the most commendable service skill for a waiter. This requires the waiter to have a keen observation ability and to transform this potential need into timely, tangible service. The provision of such service is the most valuable part of all services. The first type of service is passive, while the latter two are proactive. The provision of potential services emphasizes the waiter's proactiveness even more. The essence of observation ability lies in being able to think like the guest and delivering the service promptly and appropriately before the guest even opens their mouth to express their needs.

4. 当然学无止境，学到还得运用到以后的工作中，希望领导能多加督促，同事能互相学习，在以后的工作中提高服务效率，努力做到一名优秀的服务工作人员。让顾客在“银都酒吧世界”感受到不一般的快乐。

4. Of course, learning is endless, and what we learn should be applied to our future work. I hope that the leaders can provide more supervision, and that colleagues can learn from each other. In the future work, let's strive to improve the efficiency of service and become outstanding service staff. Let the customers feel an extraordinary happiness at "Yindu Bar World."

5. 微笑在酒吧日常经营过程中，要求每一位员工对待客人，都要报以真诚的微笑，它应该是不受时间、地点和情绪等因素影响，也不受条件限制。微笑是最生动、最简洁、最直接的欢迎词。

5. In the daily operation of the bar, it is required that every staff member treat guests with a sincere smile. This smile should not be affected by factors such as time, place, and mood, nor should it be limited by conditions. A smile is the most vivid, simplest, and most direct word of welcome.

6. 火起于幽微，灾缘于疏忽

6. A fire starts from the subtle, and a disaster arises from negligence.

7. 重视就是要把每一位客人都视为“上帝”看待而不怠慢客人。员工有时容易忽视这一环节，甚至产生消极服务现象。这是员工看他们穿戴随便，消费较低，感觉没有什么派头等表面现象而产生的。而现实生活中，往往越有钱的人，对穿戴方面都特别随便，这是他们自信；而衣服根本不能代表财富的多少。我们在这一环节上，千万不能以貌取人，而忽略细微服务，要重视和善待每一个客人，让他们心甘情愿地消费。我们应当记住“客人是我们的衣食父母”。

7. To value customers is to treat each and every guest as "God" and not to show any negligence. Employees sometimes tend to overlook this aspect and even develop negative service behaviors. This is often due to superficial phenomena such as the guests' casual attire and lower consumption, making them feel that there is nothing special about them. However, in reality, it is usually the richer people who are particularly casual in their attire, which is a reflection of their confidence; clothes do not necessarily represent the amount of wealth one has. At this stage, we must never judge a person by their appearance and ignore the fine details of service. We should value and treat every guest with kindness, making them willing to spend. We should always remember that "customers are our bread and butter."

8. 虽然这一年里我取得了不错的成绩，但是也有一些做的不好的方面。

8. Although I achieved good results this year, there are still some areas where I did not perform well.

9. 服务人员为客人提供的服务有三种，第一种是客人讲得非常明确的服务需求，只要有娴熟的服务技能，做好这一点一般来说是比较容易的。第二种是例行性的服务，即应当为客人提供的、不需客人提醒的服务。第三种则是客人没有想到、没法想到或正在考虑的潜在服务需求。

9. There are three types of services provided by service staff to guests. The first type is the service needs of guests that are very clear, which is generally easy to fulfill as long as there are skilled service skills. The second type is routine service, which refers to the services that should be provided to guests without the need for reminders. The third type is the potential service needs that guests have not thought of, cannot think of, or are considering.

10. 工作过程中，我认识到作为酒吧服务员，在酒吧工作中热忱固然重要，但还需要具备良好的服务能力。例如遇到突发事件，客人心肌梗塞突然昏厥，如果等医务人员到来，客人生命恐怕会有危险。服务人员这时如果没有一点急救常识，纵有满腔热情也无济于事，因为其中涉及到“能与不能”的`技术性问题。因此，我认为作为酒店服务员至少要具备以下几方面的服务能力。

10. During the work process, I realized that while enthusiasm is important in bar work as a bartender, one also needs to have good service skills. For example, if an emergency occurs and a customer suddenly faints due to a myocardial infarction, if we wait for medical personnel to arrive, the customer's life may be in danger. If the service staff lacks any first aid knowledge at this time, even with all the enthusiasm, it will be of no help, as it involves "whether one can or cannot" technical issues. Therefore, I believe that as a hotel bartender, one should at least possess the following aspects of service skills.

11. 社区是我家，防火靠大家

11. The community is my home, fire prevention depends on everyone.

12. 火灾不难防。重在守规章

12. Fire prevention is not difficult. The key lies in adhering to regulations.

13. 消防安全是一种责任，为己为家为他人

13. Fire safety is a responsibility, for oneself, for one's family, and for others.

14. 火警电话，该出手时就出手

14. Fire alarm phone, strike when the iron is hot.

15. 不可在床上吸烟，以免引起火灾

15. Do not smoke in bed to prevent a fire.

16. 准备即要随时准备好为客人服务。也就是说，仅有服务意识是不够的，要有事先的准备。准备包括思想准备和行为准备，作为该准备的提前做好。如在客人到达之前，把所有准备工作作好，处于一种随时可以为他们服务的状态，而不会手忙脚乱。

16. Preparation means being ready to serve guests at any time. That is to say, it is not enough to have a sense of service; there must be prior preparation. Preparation includes both mental and behavioral readiness, which should be done in advance. For example, before the guests arrive, all the preparatory work should be completed, and be in a state where you can serve them at any moment without being flustered.

17. 时间没有好好利用。在工作的时候，一天24小时，平均8个小时的工作，11个小时的睡眠，再除掉两个小时的吃饭和洗漱，还有3个多小时是荒废的。基本上是在赖在床上玩手机，提前到店里面去玩，在寝室看**，有时会还会打扑克。每天更笨没有去想抽时间去学习。虽然后来去文化中心学习，但是此前的状态已经持续将近半个月，而总共才有一个月。

17. Time has not been well utilized. During working hours, out of the 24 hours in a day, an average of 8 hours are spent working, 11 hours sleeping, and two hours are allocated for eating and grooming. This leaves over three hours wasted. Essentially, I would laze in bed playing with my phone, go to the store early to play, watch TV in the dormitory, and sometimes even play cards. Every day was even more foolish, not thinking of carving out time to study. Although I later went to the cultural center to study, the previous state had already lasted nearly half a month, and in total, it was only one month.

18. 执行消防安全法规，搞好安全生产工作

18. Implement fire safety regulations and ensure the safety of production work.

19. 等客人点完酒水，要重复打单，并询问客人是混饮或净饮：“请稍等，马上为您送上”退后3步鞠躬。如果客人所点的出品公司没有，应礼貌向客人推销其它出品，电脑点单。(如果有看房DJ，由看房DJ完成，看房DJ忙不过来时，协助其服务。)

19. After the guests have ordered drinks, repeat the order and ask the guests whether they prefer mixed drinks or straight drinks: "Please wait a moment, we will serve you shortly." Step back 3 steps and bow. If the company that produces the ordered items is not available, politely recommend other products to the guests and place the order on the computer. (If there is a room viewing DJ, the room viewing DJ will complete it. If the room viewing DJ is too busy, assist them with the service.)

20. 接到看房DJ的点单内容，及时在消费卡上下卡。

20. Receive the order content from the viewing house DJ and promptly place a card on the consumption card.

21. 由于快过年了，我在后面这一个多月里，放松了对自己的要求，对队员的管理力度也没有以前严格，队员在岗位上聊天吃东西，我也没有总是强调。

21. As the New Year is approaching, in the past month or so, I have relaxed my own standards and have not been as strict in managing the team members. The team members have been chatting and eating on duty, and I haven't always emphasized this.

22. 针对以上总结，在来年，我个人会继续发扬好的方面，多加学习。坚决改正自身存在的不足，在下步的工作中，要时刻保持清醒的头脑，严格管理，严格要求，从实际出发，从根本上解决，力争把事故消灭在萌芽状态。同时，也要好好发动全体队员继续保持好的方面、继续努力，做到相互帮助、相互关心，"心往一处想，劲往一处使"，做到统一着装，文明执勤，虚心待人、热情大方的工作氛围。确保酒店人员生命、财产安全和车场的正常秩序。

22. Based on the above summary, in the coming year, I personally will continue to carry forward the good aspects and increase my learning efforts. I will resolutely correct the deficiencies that exist within myself, maintain a clear mind at all times in my future work, strictly manage and demand, start from the actual situation, and fundamentally resolve issues, striving to eliminate accidents in their nascent stage. At the same time, I will also fully mobilize all team members to continue maintaining the good aspects and keep working hard. We should help and care for each other, think with one heart, and exert one effort, ensure uniform attire, civil duty, be modest and warm-hearted towards others, and create a working atmosphere that is generous and enthusiastic. Ensure the safety of hotel personnel's lives and property and the normal order of the parking lot.

23. 人太沉默了，一点不活跃。虽然在努力工作，但是在休息之余和阿姨相处无言。感觉一点话题都没有，我关注的东西他们一点不感兴趣，他们感兴趣的我一点不感冒。但生活毕竟是生活，不存在有没共同语言的问题，幽默风趣也不是部分人的专利，安心去学便可。应该在以后的各种场合主动去搭话，让自己变得更加健谈。

23. The person is too silent, not at all active. Although they are working hard, during their leisure time they have no words to exchange with the aunt. I feel like there is no topic to discuss. They show no interest in the things I am focused on, and I am unimpressed by what they are interested in. But after all, life is life, and there is no issue of not having a common language. Humor and wit are not a monopoly of some people, and one can learn them with peace of mind. One should主动 go for conversations in various future situations, making oneself more talkative.

24. 细腻主要表现于服务中的善于观察，揣摸客人心理，预测客人需要，并及时提供服务，甚至在客人未提出要求之前我们就能替客人做到，使客人倍感亲切，这就是我们所讲的超前意识。

24. Delicacy is mainly manifested in the ability to observe, understand guests' psychology, predict their needs, and provide timely services. Even before the guests make a request, we can take care of their needs, making the guests feel very intimate. This is what we refer to as forward-thinking awareness.

25. 加强消防宣传提高消防意识

25. Strengthen fire prevention publicity to enhance fire safety awareness.

26. 年底了，各行各业都在进行年终总，酒吧服务行业也不例外，现将我的酒吧服务员工作总如下：

26. The year is coming to an end, and all industries are conducting their annual summaries, and the bar service industry is no exception. Here is a summary of my work as a bar server:

27. 未能及时反思自己在工作中存在的问题，虽然有时会想一下，但不透彻。糊糊涂涂干了一个月，没能及时静下来好好反思一下。虽然还是想了，但过期了的效果不明显。

27. Failed to timely reflect on the problems existing in my work; although I sometimes think about it, it's not thorough. Muddled through a month, unable to settle down and give a good reflection. Although I still thought about it, the expired effect was not significant.

28. 消防安全是关系社会稳定经济发展的大事

28. Fire safety is a major matter related to social stability and economic development.

29. 消防知识让你化险为夷

29. Fire safety knowledge enables you to turn danger into safety.

30. 消防法规系生命，自觉遵守是保障

30. Fire safety regulations are a matter of life and death; voluntary compliance is the guarantee.

31. 思想工作是所有工作的首要工作。做好思想工作，其重点工作就完成了一半，在我们二三楼这个小团体里，怎样使其达到适当团结，充分发挥小团体的整体作用。这项工作是一个长期的也是日常的工作，我们的工作人员在不断的更换，结构也在不断的调整。思想工作的内容在不断的变化。在日常工作中了解她们的个性，讲话方式，生活状况，以便对症下药。我们总以公司的投放资金为引子，以公司将来的发展规模为目标，以目前全球经济状况为主例谈就业难，谈前景发展良好，谈公司效益就是我们自己人的效益。使工作人员从思想深入深刻认识，从而认真的投入到工作中。

31. ideological work is the primary task of all work. Doing well in ideological work means that half of the key tasks have been completed. In our small group on the second and third floors, how to achieve proper unity and give full play to the overall role of the small group. This task is both long-term and daily work. Our staff is constantly changing, and the structure is also constantly adjusted. The content of ideological work is constantly changing. In daily work, we understand their personalities, speaking styles, living conditions, so that we can treat the root of the problem. We always use the company's investment as a starting point, the company's future development scale as a goal, and the current global economic situation as an example to discuss the difficulty of employment, talk about the promising prospects for development, and talk about the company's performance as our own performance. This makes the staff deeply realize the importance of thought, and thus they are committed to their work with seriousness.

32. 对于经理安排的各项工作我们总是不折不扣的完成。当然对于工作人员的要求和希望我们也及时的上报给上级领导。我认为只有做到工作人员从内心深处满意才能更加热忱的全身心的投入到他所在的工作中。只有工作人员身心喜悦的面对顾客，才能使顾客有真正的宾至如归的感觉。二三楼在两级领导的正确指导和大家的共同努力下，共接待外来顾客人次，出售客房间，经济收入为元，尽管取得了一定的经济效益，但离领导的期望还很大很大，在20xx年里，我将不遗余力，带领同事们再接再力，抓好我们的服务质量，提升我们的服务标准，全面提高公司效益。开创服务工作新局面。

32. We always complete all the various tasks arranged by the manager without fail. Of course, we also promptly report the requirements and expectations of the staff to the superior leaders. I believe that only when the staff are deeply satisfied from the bottom of their hearts can they be more enthusiastic and fully dedicated to their work. Only when the staff are joyful and at ease with customers can we make the customers feel truly at home. Under the correct guidance of two levels of leaders and the joint efforts of everyone, the second and third floors have together received a total number of visitors, sold a certain number of guest rooms, and achieved an economic income of [the amount in RMB]. Although we have achieved certain economic benefits, there is still a long way to go to meet the leaders' expectations. In the year 20xx, I will spare no effort, lead my colleagues to strive harder, improve our service quality, enhance our service standards, and comprehensively increase the company's profitability. Let's create a new chapter in our service work.

33. 坚持专群结合的消防工作原则

33. Adhere to the fire protection work principle of combining specialized and mass efforts.

34. 消防安全是职工的生命线，职工是消防安全的负责人

34. Fire safety is the lifeline of the employees, and the employees are the responsible persons for fire safety.

35. 发现小孩玩火，应即制止

35. If a child is found playing with fire, it should be immediately stopped.

36. 消防安全常抓不懈，抓而不紧，等于不抓

36. Fire safety should be consistently pursued without letting up; to be diligent but not strict is as good as not doing anything.

37. 积极开展中小学安全日活动

37. Actively carry out safety days in primary and middle schools.

38. 有时候没有坚持交接班前的小结，对楼巡也没有以前检查的仔细，而且有时上班还减少了楼巡次数。到车场检查的的力度不够，对队员督促也不够，所以才导致了停车场出现了擦车现象。

38. Sometimes there is no summary before the shift handover, and the inspection of the building patrol is not as thorough as before. Moreover, there have been instances where the number of building patrols during work hours has been reduced. The intensity of checking the parking lot is insufficient, and there is not enough oversight of the team members, which has led to the occurrence of car cleaning phenomena in the parking lot.

39. 搞卫生范围：地面、台面、音响、电脑、电视机、沙发后面及下面、墙裙、垃圾桶、房门等;

39. Sanitation Scope: Floor, countertop, audio equipment, computer, television, the back and bottom of sofas, baseboards, trash bins, room doors, etc.

40. 幽默酒店消防安全标语

40. Humorous Hotel Fire Safety Slogan